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Terms & Conditions

Concluded by booking between MarioViennaGuide – Mario Casalone and customers on the website

No show up or cancellations less than 48 hours before the service date will result in a full loss of the total invoice amount.

Require full payment in advance to confirm.

For cancellations more than 48 hours before the appointment, 60% of the total invoice amount will be refundable.
All cancellations must be submitted in writing. We do not accept cancellations by phone or by third parties.
cancellation more than 48 hours before - 40% loss
Cancellation is more than 48 hours before - 100% loss

Children or teenagers have to be under legal guardians.
Clients agree to accept the authority and decisions of our employees, guides and affiliates when on tour with us.
On our tours like any tour by feet or with bike, risks of bodily harm could occur during the tour by not using the device correctly, not knowing the road traffic regulations or any other reason. MarioViennaGuide – Mario Casalone will not take any responsibilities of any sort of bodily harm or any other personal damage. Participants are taking part of any MarioViennaGuide Tour on their on risk.
Children at most of the tours till 6 years are free of charge. But have to sign in the tour. FREE. Otherwise it is written at the description of the tour.

You agree that photos of you during the tour can be taken and publish to promote Mario Vienna Guide - Mario Casalone. If you do not agree, please do not estimate to tell at the beginning of the tour. The guide always will ask before the tour will start. If you later on you change your mind, tell us and we will eliminate the picture if it is possible, as soon as possible.
Place of jurisdiction
If there is coming up a legal conflict, the place of jurisdiction is Austria Vienna.
site errors
We are committed to do our best to provide accurate information on the website. However, we cannot be held liable for errors, omissions or results that may be obtained by misuse or misunderstanding of this information. We reserve the right to correct errors as soon as they are brought to our attention (please write to ) and, more generally, to modify, at any time, without notice, all or part of the Website and these Terms and Conditions without any responsibility that may be incurred as a result. 

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